Refund policy

The Spike Store – Return & Refund Policy

At The Spike Store, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return and refund within 3 days of receiving your order.

How to Initiate a Return:

1. Contact us at thespikestore7@gmail.com within 3 days of delivery.

2. Provide the following details in your email:

•Order Number

•Photo of the product

•Bank details (required only for Cash on Delivery refunds):

Please provide either of the following:

   Option 1: Account Holder's Name, Bank Account     Number, and IFSC Code

   Option 2: Account Holder's Name and UPI ID

 

Once we receive your email and verify your request, we will initiate the return process.

Return & Refund Process:

•After your product is picked up from your location, we will process your refund.

•Refunds will be issued within 3–4 business days of receiving the returned product

 

Important Notes:

•Products must be returned in their original condition and packaging.

•Refunds are only applicable to the product cost; shipping charges are non-refundable.

•For any queries regarding your return, please reach out to:

📩 thespikestore7@gmail.com